TalkingPointz

Research, analysis, and thought leadership for enterprise communications.

Chambers is on the Bridge

Chambers likes to do interviews, but they are mostly on point about something Cisco just announced. I thought this Wall Street Journal Interview captured more about Mr. Chambers than most. Though…

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I’m Dave, your personal Telecommunications Contemplator. Most industry professionals gravitate toward the role of Analyst, Consultant or Journalist; I blend all three via commentary, research, and perspective on current enterprise business communications. You’ll find interviews, podcasts, and independent research here.

Learn more about what TalkingPointz is and how it came to be, and dive right into the PinDropSoup blog, where it all got started.

Telecom in Your Inbox

IRS Scam Call

There is a major scam ring with people impersonating the IRS.This happened to my gardener and we called back and I recorded the call.Actually, it is quite amusing to listen…

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Thoughts on the Apple Watch

The big news last week was Apple’s watch. It tightly integrates with the iPhone and the price starts at $350. Everybody’s all excited about the Sapphire display glass which keeps it…

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Phones and iPhones in Thailand

I recently posted an article talking about the iPhone 6. You can buy them in Thailand before general availbility. The real ones, not copies. The copies are also starting to…

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@DaveMichels

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2014 Hype Cycle

I added a few UC components to the 2014 Gartner Hype Cycle Gartner’s Hype Cycle Report provides strategists and planners with an assessment of the maturity, business benefit and future…

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External Posts

Recent posts by Dave on other websites.

Fuze for Enterprise

If you haven’t checked out Fuze lately, they are worth another look.  It’s a video/WebEx type service with a very compelling freemium model. Besides the pricing, there’s a few things…

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Mobility with Video

A few thoughts on ShoreTel Mobility 8 ShoreTel released Mobility 8 last month (Aug 8). ShoreTel Mobility 8 includes the router and ShoreTel Mobility Clients for iOS and Android. The…

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New From Apple: The iPager

The team in Cupertino did it again. This device is amazing – the new iPager from Apple. Many people were expecting a watch, or iWatch. “Watches are ridiculously obsolete” says…

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Unify Heads to Santa Cruz

News recently broke that Unify intends to open an office in Santa Cruz, CA. If you are not familiar with Santa Cruz, it’s just west of San Jose, about 45…

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Latest Podcast

Social Customer Service in the Enterprise

In this Industry Buzz podcast, the UCStrategies Experts are joined by Karina Howell, Solutions Marketing Manager, Interactive Intelligence. The topic is Social Customer Care, using social media sites like Facebook and Twitter as a channel for customer service. Blair Pleasant moderates the podcast, and is joined by Experts Phil Edholm, Steve Leaden, Dave Michels, Roberta J. Fox, Jon Arnold, Melissa Swartz, Art Rosenberg, and Dr. Joseph Williams.

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Latest Interview

ErikLagerway

Decoding WebRTC with Erik Lagerway

When I have questions about codecs and IETF standards, I turn to Erik Lagerway. I caught him in the midst of packing for his trip to the upcoming IETF 88 meeting….

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